Why HRIS self-service portals can increase employee satisfaction

What do employees really want?

Autonomy matters to employees—and self-service portals are the quickest way to give them what they want.

Did you know that self-service portals can consistently improve workplace loyalty and satisfaction by giving employees more control over their work affairs?

Autonomy and self-service

According to those researchers, genuine autonomy is the sense of wanting to take action instead of being coerced into action.

Working condition of employees without HRIS self – service

Employees have to rely on HR for the slightest information ranging from details about their personal records, claims, leave balances, and payslip. Most times they are not attended to almost immediately when these information are requested which often leads to unnecessary delays and frustration which can in turn decrease morale and productivity of employees.

Benefits of an HRIS Employee Self-Service (ESS) system for employees:

If there’s an ESS, Employees can access their personal information, payroll details, and benefits at any time, from anywhere.

It enhances transparency, employees can track their leave balances, request time off, and view the status of their requests in real-time.

Employees can also update their personal information, emergency contacts, and banking details without having to go through HR, promoting a sense of ownership.

Employees can easily access company policies, procedures, and documents, ensuring they are always informed and up-to-date.

ESS systems often include access to training programs and development resources, enabling employees to manage their own career growth and skill development.

Personal and sensitive information is protected within a secure system, reducing the risk of data breaches and ensuring privacy.

With Accur8HR one of our most popular services is a WhatsApp bot that engages with leave processes and payroll services on behalf of the employee. Employees don’t need a laptop or even an email address. They just jump onto the app, chat to the bot, and get what they need. In one move, they get self-service to important business services, and they enjoy the same technological autonomy they experience with other services.
Research shows us that autonomy is the most significant ingredient for employee happiness. The digital age has given people the satisfaction of self-service and now businesses can harness both forces together through modern cloud-native business platforms.

The Accur8HR Employee Self-Service functionality allows users to process the following Leave Application, Pay slips, Claims, Tax Certificates, Workflow Approvals, Leave Balances, Personal Information, Birthday & Anniversary Greetings, Company Announcements etc.

This saves time for employees and HR alike, and fosters better employee engagement.

Learn more about how Accur8HR can help you improve your manager and employee self-service experience.

Visit www.accur8hr.com